“As companies task employees with more and more digitized responsibilities as remote work popularizes, automation as a service, or AaaS picks up the slack by automating business processes lightening the management load and streamlining the workplace for all.” Says Connie Testa, CSS TEC Managing Director.
What is Automation as a Service, and what does it solve?
While every team from research and development to recruiting have their own unique goals and responsibilities, there are just some monotonous tasks that bog everyone down. Coordinating schedules, collating data sets across siloes, and distributing onboarding materials can be tedious work for any team in any industry. What if we had a way to allocate that busy work to robots and virtual machines with the help of internal proprietary data?
With the emergence of automation as a service, or AaaS, we can automate these menial, low-impact tasks and refocus our time and energy on the real complexities and hurdles of our team’s goals. Derived from the internet of things (IoT), AaaS uses amassed data and with the help of robotic process automation (RPA) and business process automation (BPA) to streamline processes autonomously across sectors. While generally limited to trivial tasks like sourcing the internet for sales leads or processing customer service ticket requests, AaaS is beginning to impact complicated work as the space progresses.
Orchestrated Data Center
AaaS relies on a concept called the orchestrated data center, which is a combination of both on-premises servers and cloud infrastructure uniting data across teams to keep track of factors and functions from scheduling to automatic system integration. This automated orchestration gathers, interprets, and acts to complete tasks such as continuous integration and testing, providing infrastructure as a code, processing user requests and ticketing, and applying low-risk updates to production environments among other services.
Where to start
Introducing a new service like AaaS can be daunting, especially with the range of operations and services offered by automation. Which teams need demand, what functions specifically need automation, and which long-term processes will benefit the most from automation are all considerations requiring consideration before embarking on integrating automation and orchestration into your unique business environment.
The consensus among business and IT leaders when implementing AaaS is to start small and slow. Begin with automating the lowest-impact tasks which will offer a trial of integration without risking high-cost operations with new tech. Work the bugs and automation processes out with tasks like predictive maintenance and condition monitoring to see how AaaS impacts your specific system and ramp up to higher-impact tasks as your system and people get comfortable with the initially lower-impact automation.
The burgeoning market of AaaS
Organizations across sectors are predicted to incorporate AaaS to greater and varying degrees, so much so that the market projection for AaaS could contribute to a greater IoT estimated projection of $14.2 trillion industry by 2030. AaaS has impact on every major sector including but not limited to:
- Banking, fintech, insurance
- Telecom and IT
- Healthcare and life sciences
- Government and defense
- Transportation and supply chain
- Media and entertainment
Market shakeup is inevitable with a new technology gaining popularity at an exponential rate, but for now here are some of the top players in the industry to follow for AaaS offerings and services:
CSS Tec is here to smoothly integrate automation as a service into your organization
To maximize your team’s efficiency by implementing AaaS and streamlining the simple things, partner with the CSS Tec talent team equipped to handle everything your organization needs to seamlessly automate your systems and put your data to work.